Legal
Privacy Policy
Your Privacy Matters. This Privacy Policy explains how BDG Swift collects, uses, stores and protects your information when you use our platform.
Information We Collect
We may collect:
- Full name
- Email address
- Phone number
- Profile photo
- Identity verification documents (where required)
- Payment information
- Pickup and delivery addresses
- Live location during active services
- Device information
- App activity and usage data
- Chat messages exchanged within the platform
- Ratings and reviews
Why We Collect Your Information
We use your information to:
- Create and manage your account
- Verify your identity
- Match customers with suitable service providers
- Process payments
- Improve platform safety
- Prevent fraud
- Resolve disputes
- Communicate important updates
- Improve our services
- Comply with legal obligations
Information Sharing
We do not sell your personal information.
Information may be shared only where necessary with:
- Payment providers
- Identity verification partners
- Insurance providers
- Technology providers
- Regulatory authorities
- Law enforcement agencies where legally required
Data Protection
We use reasonable technical and organizational security measures to safeguard your information. While we work hard to protect your data, no internet-based platform can guarantee complete security.
Data Retention
Your information may be retained for operational, accounting, fraud prevention, dispute resolution or legal purposes, even after your account has been closed where permitted by law.
Your Rights
Depending on applicable laws, you may request to:
- Access your information
- Correct inaccurate information
- Delete eligible information
- Close your account
- Withdraw consent where applicable
Updates
We may update this Privacy Policy periodically. Continued use of BDG Swift means you accept the revised policy.
